Nicholson McBride was asked to work with a Professional Support Services Organisation to support them in identifying and developing their talent for the future. The business was set to grow significantly and there was a need to ensure those in prominent and influential roles were set up for the challenge. We worked with the organisation to help their senior people:
- Understand how the nature of the work had changed and to see the impact they could have on the business
- Identify what was expected from them in terms of behaviour and standards
- Raise their game, so that they could lead and manage their people effectively
- Develop a consistent understanding of what is meant by the term ‘Manager’
The approach started with a process to identify future needs. Once this was mapped out clearly, individuals were offered a comprehensive experience, comprising:
- 360° feedback – a full picture of how participants were currently performing against future oriented competencies
- Attendance at the Discovery Centre – how they could perform in a range of future oriented, potentially new, simulated activities
- Stimulating debate and discussion about a range of future oriented business topics
- Comprehensive developmental feedback which was targeted towards a number of pre-identified developmental activities
The business was then given support in developing subsequent activities, including developmental training, benchmarking, succession planning and appraisal.